Just discovered that on Tuesday
Investor's Business Daily covered
Achieve Sales Excellence, the book that I co-authored with Howard Stevens, the founder and CEO of HR
Chally Group. Cord Cooper's article focuses on Chapter 9, which covers the seventh customer rule for sales excellence: "You must be innovative in responding to our needs." Nice summary of the key findings. (
Check it out here.) Thanks to Cord,
IBD, and whoever turned them on to the book!
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