Thursday, October 25, 2018

Changing the Way Your Company Thinks About Change

Learned a lot lending an editorial hand here:

Boss Magazine, November 2018

by David Mallon



In 2003, when General Stanley McChrystal assumed leadership of the covert Joint Special Operations Command (JSOC) in Iraq, his first order of business wasn’t tracking down dictator Saddam Hussein or jihadist Abu Musab al-Zarqawi, it was creating an organization capable of responding effectively to constant change.

A self-admitted “control freak” as a young officer, McChrystal quickly discovered that the complex conditions and enemy capabilities in Iraq were unique. “We realized pretty quickly that raids were not our product. People kept thinking it was the operators going through the [enemy’s] door, but, no, it was knowing where the enemy was and constantly adapting,” he explained in Deloitte Review.

The missions of most companies are not as dramatic—or dangerous—as JSOC’s mission. Nonetheless, many companies are facing disruptions and competitive challenges that require an unprecedented degree of agility and adaptability.

Every business leader knows that the ability to manage change is an organizational imperative. They also know that there can be significant people barriers to achieving change: employees don’t like change, so they resist it; and when they are forced to deal with too much change, they become fatigued.

But what if those barriers aren’t always as imposing as they seem? After all, change resistance and fatigue are psychological states, not immutable conditions. There is no reason why change can’t trigger enthusiasm and energy, instead of resistance and fatigue. In fact, such a transformation can be achieved with three shifts in your company’s change mindset...read the rest here.

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