My post on s+b's blog this week is about a quietly fascinating book that examines a mediator's career for insights into conflict resolution and change management:
What Managers Can Learn from Mediators
When it comes to challenging careers, mediation can make management look like a cakewalk. Take the contentious and long-running disputes over water rights, grazing land, nuclear waste dumps, and Native American treaties that arise on environmental mediator Lucy Moore’s home turf in the Southwestern United States. These are the kinds of conflicts that can lead to real-life shoot-’em-ups.
Moore has written an engaging and thoughtful new book, Common Ground on Hostile Turf: Stories from an Environmental Mediator (Island Press, 2013), in which she describes her work and, better yet, teases out some of the lessons she has learned about getting people with sometimes radically different backgrounds and perspectives to come together and undertake change...read the rest here